The Martello Tower Web Portal helps prospective tenants, current tenants, and managers work more efficiently. Please select the link that best describes your relationship with Martello Tower. For troubleshooting please contact us.
Ready to rent at Martello Tower Apartments? Use the Apply Now button to fill out our Lease Application Form (you will need to setup an account with Rent Manager).
All suite and property maintenance requests require Rent Manager login:
Moving in or out?
Setup mail forwarding through Canada Post in advance to avoid lost mail – www.canadapost.ca/forward
Martello Tower is not responsible for lost or stolen mail or packages and will not forward mail on your behalf.
Please notify our office via email to firstname.lastname@example.org to request move in or move out procedures.
Rent Moola Payment Services
Note: As a precautionary measure to protect tenants we do not accept cash or Interac e-Transfers for security deposits or rent.
After-Hour Emergency Number: 778-316-4423
What Constitutes an Emergency?
- Water loss – flood, leaking pipes, roof leak, sewer back up
- No heat
- Elevator not working
- Parkade door not functioning
- Building security compromised (i.e. an entrance/exit door will not lock)
- OR any other issue required to mitigate property damage
If you call the after hours number for a non-emergency a charge will be applied to your apartment.
Crime in progress, immediate life or health threat, or fire: dial 911
Vandalism, break & enter, graffiti, drug use, lockbox theft, aggressive behaviour, etc.
Vancouver Police Department: 604-717-3321
If the noise is caused by a criminal activity, call the Vancouver Police Department at 604-717-3321 or if it is related to an emergency, dial 911.
If the noise is not caused by criminal activity, call 311.
In case of a severe flood, call 911. Otherwise, call the office (604-688-9222) or the After-Hour Emergency Number: 778-316-4423.